Privacy Policy

At Kunoch Foods, we respect your need for online privacy and protect any personal information that you may share with us, in an appropriate manner. Our practice with respect to use of your personal information is set out below in this Privacy Policy. As a condition to using kunochfoods.com ("the site"), you consent to the terms of this Privacy Policy as it may be updated from time to time.

The information we get from you helps us personalise and continually improve your experience when using the Site. It may also be used for marketing research purposes and customer relationship management.

Usage details

Data collected for statistical purposes help us to:

• Process orders.
• Deliver products and services.
• Process payments and communicate with you about your orders, products, services and promotional offers.
• Keep and update our database and your accounts with us.
• Propose a unique and targeted navigation experience.
• Prevent and detect fraud and abuse on the Site.

By completing an order or signing up, you agree to receive:

• Emails associated with finalising your order, which may contain relevant offers from third parties.
• Emails asking you to review your purchase.
• Promotional emails, SMS and push notifications from us. You may unsubscribe from promotional emails via the link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email our Customer Service.

Cookies are unique identifiers that we transfer to your device to enable our systems to recognise your device and to provide features that make your navigation experience unique and ensure that you achieve your aim.

Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site, and they are stored by your internet browser on your computer's hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on, or want to enter, the website. The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. The acceptance of cookies is not a requirement for visiting the Site. However, because cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to amend your shopping cart, proceed to checkout or use any of our services that require you to sign in, without having to re-enter your email.

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries we control, which either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, such as Marketplace Sellers, these businesses operate stores at the Site. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but shall not use it for other purposes.
• Promotional Offers: Sometimes we send offers to selected groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address.
• Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise).
• Protection of Ourselves and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of our company, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
• With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use the Site only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 18 without the consent of the child's parent or guardian.

Our Site includes third-party advertising and links to other websites. We are not responsible for the manner of use or misuse of information made available by you at such other websites. We encourage you not to provide personal information without assuring yourselves of the privacy statement of other websites.

Kunoch Foods gives you access to a broad range of information about your account and your interactions on the Site, for the limited purpose of viewing and, in certain cases, updating that information.

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

Here are the types of information we gather.

• Information You Give Us: We receive and store any information you enter on our Site or give us in any other way.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies", and we obtain certain types of information when your web browser accesses the Site or advertisements and other content served by or on behalf of Kunoch Foods on other websites.
• Mobile: When you download or use apps created by I-ONE-C or our subsidiaries, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information, and most mobile devices allow you to turn off location services.
• Information from Other Sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services; search result information from some searches conducted through the web search features.

We reserve the right to change or modify this Privacy Policy at any point in time. Any information that is directly or indirectly related to your privacy will be updated in this section, so you are requested to visit the page regularly.